Term of services
By purchasing, download you agree to our terms and condition. If you do not agree to this terms we won’t take it personally, but please do not use our product.
1. Who do will support.
- We help and support who have bought from Jootree or Register sellers
- We answer any questions concerning digital products.
2. What we do
- We help customers solve problems / issues with Digital products
- We help customers to import digital goods
- We help vendors to start using our platform to sell digital goods
- We help to connect buyers and digital sellers
3. Support Time
- Support requests are being processed on business days from 8:00 to 18:00 / Monday -> Satuday ( GMT +7 )
4. Where Can You Get a Support
- We spent most priority to help our customers. You can send us message through contact us form https://www.jootree.com/contact-us/
- 6. Refund
Refund claims can be satisfied only if the Product is not as described, or is corrupt. The deadline for a Buyer making any refund claim is 7 calendar days after purchase and this claim must be made through https://www.jootree.com/contact-us/