Policy & Rules

Jootree aim to provide a secure and fair online marketplace for our buyers and sellers.

Behaviours we don’t accept

Don’t make false claims

Don’t misuse returns

Don’t misuse messaging

Product sold on Jootree by sellers must be of satisfactory quality and as described.

Avoid malicious buying: We consider buying a product with intention of not completing the transaction to be malicious buying.

Why Jootree policy?

We want Jootree to be a safe place to buy and sell online. In order to make Jootree a safe marketplace to buy and sell, we made a policy to guide our online marketplace. When buyers and sellers do not follow these standards we take actions which include cancelling listings, suspending account. All fees paid or payable in relation to accounts on which we take any action will not be refunded or otherwise credited.

Paying Taxes

Sellers are responsible for paying taxes associated with using Buyworkers, in accordance with all applicable laws.

30 days Money Back Guarantee

You’re protected as a seller if the product you ordered didn’t arrive, doesn’t match listing description, is faulty, broken or damage . You’ll get your money back. Seller has 10 days to resolve your issue. If you can’t come to an agreement, you can ask us to step in and help. We’ll review the details of your case and make a decision within 4 days.

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